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Quality Assurance Specialist

Galveston, TX, US, 77550


American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

 

What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Quality Assurance Specialist 

The Life Insurance Administration Department is seeking a full-time team member, at the Galveston, Texas campus.


Responsibilities:

  • Ensure effective quality control measures are implemented in relation to banking information, tax deductions, and check review
  • Assess potential fraud indicators and alert appropriate individuals
  • Follow Sarbanes-Oxley (SOX) regulations when implementing control measures
  • Follow contractual guidelines which include (48) hour turnaround time frame for incoming requests
  • Adhere to internal organizational and department procedures/best practices
  • Adhere to Internal Revenue Service (IRS) regulations

 

Minimum Qualifications

  • High school diploma or equivalent education
  • Two years of applicable work experience

 

Preferred Qualifications:

  • Work experience/knowledge in life and annuity policies or insurance
  • Insurance and/or financial industry designation(s) or completed coursework toward such designations; such as LOMA’s ALMI and AIRC curriculum
  • Understanding of federal and state regulatory bodies and how they influence and mandate insurance industry compliance responsibilities
  • Interpersonal skills to effectively and professionally interact with employees, leadership, and external clients/representatives
  • Professional communication skills
  • Attention to detail, with ability to review data and identify inaccuracies
  • Must be an effective and organized multi-tasker, with the ability to adapt to a slower pace when items require your attention for review
  • Must be comfortable managing questions and requests regarding life and annuity plans with ease and confidence
    • American National will provide support and training
  • Ability to work independently in a fast-paced work environment
  • Passion to provide the highest quality of customer service
  • Ability to navigate various computer programs simultaneously on dual computer monitors, while utilizing noted applications (Microsoft Office and internal systems, involving the input of critical disbursement information)
  • Mathematical aptitude
  • Desire to continuously enhance current skills and develop 

 

 

 

Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

 

American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.

 

Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: @CareerswithAN

 

American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

 


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.

 

 

 


Nearest Major Market: Galveston
Nearest Secondary Market: Houston

Job Segment: Quality Assurance, Social Media, Law, Compliance, Technology, Marketing, Legal

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