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IT Manager - Hybrid

Glenmont, NY, US, 12077

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Job Posting


The IT Team Lead is considered an internal expert in the application of concepts and skills, and knowledge of the company’s internal policies and procedures to solve very complex problems in creative and effective ways. The incumbent must have the leadership skills to assume a formal supervisory role. Analysis and design development tasks assigned to this role are extremely complex assignments, where initiative and independent judgment are mandatory to search out the appropriate course of actions within the context of broad goals and long-term objectives. This position develops methods and techniques for obtaining solutions and must manage multiple relationships with the business while protecting the integrity and reliability of the applications. This role is tasked with making decisions that will positively influence the uptime and full recovery of their systems from outages. The position is held responsible for the reliability and business system health of their assigned applications. This role is often called upon to assume a “team leader” role, which makes them the front-line supervisor for a team of between four and 15 developers, coordinating their team’s work, conducting their performance appraisals, and serving as the official account manager to a business unit. This position will oversee projects and software development on an installation of Guidewire’s InsuranceSuite platform and applications.  


  • Prepares the initial problem definition, defines the project scope and objectives, determines specific requirements to be satisfied, and designs system solutions for all the levels of service requests.
  • Manages projects, obtaining approval from the business units on the project deliverables, and ensures current corporate project management standards are applied.
  • Evaluates and recommends to IT and business management the special hardware or software required to implement a system successfully.
  • Supports the staffing of business deliverables and coordinates the work for the group of developers.


  • Bachelor’s degree
  • Eight or more years of experience.
  • At least one year of supervisory/management experience.
  • Solid knowledge of business (insurance marketing, accounting and/or insurance administration) processes and procedures. 
  • Skilled in the application of business and technical concepts and be able to solve complex problems in creative and effective ways. 
  • Ability to develop detailed definitions of proposed solutions, which includes: database design, screen and report definitions, data flow, detailed transaction processing requirements, the definition of system interfaces, detailed program specifications, and designing system test cases. 
  • Knowledge of Guidewire’s InsuranceSuite and BillingCenter applications are preferred.

Salary for this position can range from $97,740 for candidates who are minimally qualified through $146,610 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.


Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.  We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.


Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: @CareerswithAN


American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, Former President and CEO.




Nearest Major Market: Albany

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