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IT Help Desk

League City, TX, US, 77573


IT Help Desk

American National is seeking to hire an IT Help Desk to join our team!

 

What you'd be doing:

  • Desktop hardware/software support and deployment (adds, moves, changes)
  • Portable device support and deployment including but not limited to cell phones and tablets
  • Response and documentation of incidents and requests as per service support standards
  • Asset management – Entry and maintenance of the technical assets supported by this team in the Enterprise Change Management system
  • Support for data and voice communications efforts including moves, adds, and changes to telephone/data equipment and cabling

 

What we need:

  • Associate’s Degree in an IT related program or 2 years of comparable work experience
  • Basic knowledge of Microsoft operating systems, office configurations, physical and virtual pc hardware and software, and peripherals
  • Basic knowledge of printer technologies and support
  • Ability to apply software patches to PC’s and laptops
  • Excellent customer service skills

 

 


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.

 

 

 


Nearest Major Market: Galveston
Nearest Secondary Market: Houston

Job Segment: Information Technology, Help Desk, Technology

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