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System Support Analyst

League City, TX, US, 77573

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.


American National is seeking a Support Systems Analyst for our Specialty Markets Group at our League City, Texas location.  This position supports the Specialty Markets Group(SMG) through project management, software support,  systems output coordination, vendor billing, and payments and reporting.



  • Provides control and coordination of  SMG Systems Administration projects.
  • Ensures that the systems output information reporting of SMG are met in an accurate and timely manner.
  • Loads data responsibly for EDI data being sent and/or received for all production environments.
  • Processes electronic data interchange (EDI) of numerous data files and performs comparative analyses of  amounts to reports of actual received transaction counts and amounts 
  • Runs cutoffs for the test and model office environments, provides support for users, and handles on-call problems.
  • Handles the general ledger transaction output analyses, testing and the Controller’s department coordination.
  • Logs user work requests for Corporate Technology Services application and development programmer code corrections and enhancements.



  • Bachelor's degree in computer science or a related field, or five years of experience with proven software system function understanding and concepts
  • One and a half years of experience in the Insurance Systems Administration 
  • Experience with Office 365 applications is a plus


Preferred Qualifications:

  • Knowledge and previous experience with Microsoft Excel and Access
  • Ability to work in a fast paced, dynamic environment and prioritize competing tasks
  • Previous experience working in the financial services and/or insurance industry


Recruiter: Ashley Villarreal

Hiring Manager: Catherine Hunter






Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.


Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: @CareerswithAN


American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.




Nearest Major Market: Galveston
Nearest Secondary Market: Houston

Job Segment: Help Desk, Information Systems, Information Technology, Technical Support, Systems Analyst, Technology

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