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Office Manager (Austin, TX)

Austin, TX, US, 78752

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Essential Functions and Duties:

  • Manage the inner office of a district in a manner that will free the District Manager to concentrate his/her efforts on sales and service.
  • Make numerous decisions regarding the daily operation of the district, as well as initiating and coordinating the clerical and secretarial functions required in effective implementation of administrative policies of a district office.
  • Responsible for maintaining accurate financial records of the district office.
  • Responsible for receiving and applying renewal and new business premiums.
  • Answer policy related questions to policyholders by providing valid and correct information
  • Offer problem solving solutions within district office consisting of customer service complaints, inquiries from Home Office or Agents, applying premium collections, monetary transactions or analyzing situations to find and solve the problem.


Job Requirements:

  • High school diploma or equivalent.
  • 1 or more years of supervisor and management experience.
  • Experience working in a similar role preferred
  • Ability to understand and master all procedures in the Inner Office Procedure Manual and the District Operations Procedure Manual.
  • Understand the Company's accounting system, including use of Internet and on-line applications.
  • Proficient in Microsoft Office, including proficiency in Excel and creation of spreadsheets.
  • Must be familiar with, or capable of learning policy application forms, basic company insurance plans, insurance terms used in the field offices and be able to communicate these terms with agents and policyholders within 3 - 6 months of employment.

Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.


Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: @CareerswithAN


American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.




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