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Claims (Varying Job Levels-MO.)

Springfield, MO, US, 65899-0001

We are American National

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and security to employees, customers, and stakeholders since 1905. In combination with our longevity, we have been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With emphasis on our organization’s values and culture: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for both current and future generations.


What’s in it for you?What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and attention to healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Claims (Varying Job Levels)
Did you just graduate, looking for a new position/career-field, or are you an industry professional?


If you are passionate about people and providing an elevated client experience with or without insurance knowledge; We invite you to apply today!


American National has available claims positions for candidates seeking all job levels! We offer defined career progression, flexible work scheduling options, which may include remote work, comprehensive benefits that support healthy work-life balance, continuing education assistance, and generous paid time-off benefits. 

How you will make an impact

  • Responsible for the investigation, evaluation, negotiation, and settlement of claims
  • Partner with internal departments, vendors, and defense counsel, throughout the claim process
  • Analyze coverage, make contacts, investigate facts surrounding the loss, arrange inspection experts, and third parties when applicable
  • Negotiate loss settlements and determine the appropriate method of inspection and/or the appropriate claim decision based on the review of facts
  • Build and maintain strong relationships while expediting claims and adhering to the fair claims’ settlement practices
  • Work within multiple systems such as Fusion (Internal application) and estimating, tracking, and workflow systems
  • Enter data into appropriate system to establish liability based upon the review of facts
  • Understand and comply with insurance regulations, statutes, and case law accordingly
  • Ensure compliance with state/federal regulations and requirements, provisions of policy contracts, and company standards


Preferred Qualifications:

  • Four year completed degree program in related field (Criminal Justice, Insurance and Risk Management, Business, Communications) or equivalent claims/industry work experience
  • Currently hold an active adjuster license or must obtain following date of hire (American National will incur fees associated/No out of pocket expenses)
  • Working knowledge of Xactimate, CCC, or alike estimating programs
  • Understanding of statutes, case laws, and policy contracts
  • Passion to provide the highest quality of customer service
  • Effective and organized multi-tasker, with ability to focus when items require your undivided attention for review
  • Excellent written and verbal communication skills
  • Detail oriented
  • Ability to negotiate
  • Ability to effectively manage time and provide appropriate follow-up
  • Ability to work independently in a fast-paced work environment
  • Ability to navigate various computer programs simultaneously on dual computer monitors, while utilizing noted programs (Outlook, Excel, Word, and internal systems)


PLEASE NOTE: Candidates will be assessed for various available claims job levels, based upon skills, education, and qualifications. 


Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.  


Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: @CareerswithAN


American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.





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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.




Job Segment: Claims, Social Media, Liability, Risk Management, Compliance, Insurance, Marketing, Finance, Legal

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