REMOTE: Senior Field Claims Specialist - NH

Bow, NH, US, 03304

Job Posting


American National is seeking an experienced full-time team member to manage field property claims locally (Personal lines primarily, with exposure and/or willingness to learn commercial and agriculture lines of business) with preferred residence in the following location: Concord, NH territory. 


What You'll Do:

•    Responsible for the operation of the independent field office within specified territory (Full life cycle property claims handling, including field inspections)
•    Contact applicable parties, obtain recorded statements, explain the claim process, review coverage, investigate, and identify special investigation unit (fraudulent) indicators
•    Review facts of loss, details of coverage, and investigative needs to properly assess damages  
•    Order police/fire reports, document claims files with the results of review and intention
•    Conduct field investigations, unless independent adjuster assignment is deemed to be in the best interest of both the client and company
•    Communicate, explain, and prepare estimates with detailed diagrams and reports
•    Negotiate with insureds, contractors, and vendors
•    Assess salvage/subrogation potential and monitor to conclusion
•    Complete risk evaluations for both underwriting and claims
•    Maintain ongoing contact with claimants, agents, attorneys, and internal clients regarding the status of claims files
•    Conclude claims in compliance with all state rules and regulations
•    Assist with claims handling in catastrophe (CAT) events which may include extended travel/overnight stays, (Company CAT team will deploy first, field adjusters secondary-with notice)
•    Maintain continuing education (CE) courses for required state licensing 


What You'll Need:


•    Property claims handling experience preferred (Relevant work experience may be considered) Example: Home Construction, Estimating positions
•    Currently hold appropriate state adjuster license or obtain following date of hire (American National will incur fees associated / No out of pocket expenses)
•    Physically capable to perform field assessments and evaluations (Climbing ladders/roofs and maneuvering within tight crawl space areas)
•    Successfully pass a motor vehicle check and possess an active driver’s license




Salary for this position can range from $66280.50 for candidates who are minimally qualified through $99411.00 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.


American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays.   We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.


American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.  We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.  Learn more about our company, by following us on social media: LinkedInFacebookInstagram


American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


Application Deadline: April 30, 2024 or until filled, whichever comes first.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, Former President and CEO.




Nearest Major Market: Concord
Nearest Secondary Market: Manchester

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