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Investigative Specialist - Galveston, TX

Galveston, TX, US, 77550

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Job Posting

This position investigates higher complexity cases compared to the investigator, with less assistance from management, for all lines of business for the enterprise. This role will work with specific direction to investigate criminal activity committed against the company or by a company agent or policyholder across all lines of business for the enterprise. Based on the results of these investigations, they will recommend appropriate reporting to law enforcement regulatory agencies as well as make recommendations involving internal processes. This position may serve as a resource to special investigative unit (SIU) investigators when internal investigation becomes involved and may provide guidance and assistance to the investigator with both investigative cases and responses to requests for records. This position develops and maintains custodian of records identifications for each business area within the enterprise. Based on the results of these investigations, this role will recommend appropriate reporting to law enforcement as well as internal corrective action.



• Promotes fraud awareness to all employees and agents.

• Performs assigned criminal investigations with assistance of the senior and/or lead investigator.

• Completes state-mandated reporting, when appropriate.

• Recommends corrective actions at the conclusion of investigations, including changes that may mitigate current or future losses from current or future reoccurrences.

• Identifies opportunities for discovering fraudulent activity by employees and agents through continuous monitoring or continuous auditing.

• Monitors and accounts for actual and potential restitution recoveries for assigned cases.

• Documents the results of investigations and other activities in case files and the CIS case management application, software, or database.

• Prepares written summaries of investigations to be provided to senior management and/or law enforcement and regulators.

• Develops and maintains a rapport with law enforcement and regulatory agencies.

• Uses designated audio or video recording devices and methods to document statements from alleged victims and subjects of review at an expected level and in a manner that can be used when needed for legal (civil or criminal) or regulatory proceedings.

• Maintains scheduled contact with fraud coordinators across the enterprise.



• Bachelor’s degree in a related field (criminology, accounting, business administration, or finance) or four years of a combination of unique auditing of white-collar crime and/or investigative experience preferably in an insurance related field or law enforcement.

• Two to six years of investigative work experience (insurance or financial services); or four to eight years of investigative work experience (private sector or as a detective within a law enforcement entity).



• Incumbent must be able to use basic office equipment such as a desktop computer or laptop, copier, printer, fax machine, and telephone. A significant portion of the contact with alleged victims and subjects of investigations is completed by telephone.

• Incumbent must have sufficient visual and auditory acuity to gather evidence and detect deceptive behavior.



• Working toward relevant certification — Certified Fraud Examiner (CFE) from the Association of

Certified Fraud Examiners (ACFE); Certified Insurance Fraud Investigator (CIFI) from the International Association of Special Investigation Units (IASIU); Certified Internal Auditor (CIA) from the Institute of Internal Auditors (IIA).



Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.


Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: @CareerswithAN


American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.




Nearest Major Market: Galveston
Nearest Secondary Market: Houston

Job Segment: Investigation, Social Media, Law, Insurance Fraud, Database, Legal, Marketing, Insurance, Technology

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