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P&C Business Analyst - REMOTE

Glenmont, NY, US, 12077


American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

 

What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Job Posting

American National seeks a P&C Business Analyst to be responsible for executing tasks associated with the success of the property and casualty organization related to strategic objectives and underwriting support. This person works independently in complex situations and is experienced with selecting the appropriate techniques to accomplish business analysis tasks in different situations. This position offers the option of a hybrid work environment or fully remote environment for the right candidate. 

 

Essential Functions
• Manages and triages incoming requests, researching issues/production problems as they arise to identify the root cause and assists with corrections as needed.

• Evaluates defects and issues for potential workarounds that are acceptable with the business stakeholders until the defect can be addressed.

• Elicits, identifies, and documents written business requirements and user acceptance testing criteria for department service requests and projects and collaborates with other business area BAs to assist in doing the same for product or large strategic initiatives.

• Validates requirements match the intention of the stakeholder’s needs, assesses that requirements demonstrate value, and communicates the advantages/disadvantages of alternate solutions when applicable.

• Assesses the organization’s readiness for proposed changes, evaluates which options deliver the greatest business value, demonstrates and communicates how a proposed solution will achieve business objectives, communicates solution justification with advantages and disadvantages, and manages stakeholder expectations (no surprises) from the beginning to the end of an effort by creating and delivering on an effective communication plan.

• Works with stakeholders to assess the impact, analyzes the cost/benefit and the risk of change, and assists in prioritizing changes, service requests, and projects in line with the department and organization’s goals and road map.

• Investigates and uses data analytics to determine how solutions or processes are performing after deployment and recommends improvements to support change management or maximize efficiencies as applicable.

• Identifies alternatives and actions including replacing/retiring/enhancing a solution or adjusting the organization to allow for maximum solution performance and value recognition.

• Serves as a liaison between underwriting and other business areas (such as Computer Technology Services (CTS), product, actuarial, agencies, training, compliance, claims, billing, call center, client experience, etc.) and collaborates effectively.

• Effectively communicates priorities, updates, and changes as needed to the underwriting department and leadership and assists with communicating changes and updates on production problems as applicable to the field and other stakeholders.

 

Qualifications

 

  • Bachelor's degree with insurance industry or business analyst experience desired 
  • Knowledge of the P&C underwriting processes or products helpful 
  • Proven ability to creatively approach situations with innovative thinking
  • Must have excellent written and verbal communication skills with the ability to effectively communicate and collaborate with all levels and business areas in the organization
  • Possess effective conflict resolution skills
  • Strong technical aptitude, proficient with Microsoft Office applications (Word, Excel and PowerPoint)
  • Must be highly organized, self-driven, results-oriented, visionary thinker with a clear focus on quality
  • Must be adaptable and comfortable with ongoing variety in daily responsibilities

 

 

Salary for this position can range from $60,401 for candidates who are minimally qualified through $90,602 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.

 

Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

 

American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.

 

Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: @CareerswithAN

 

American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, Former President and CEO.

 

 

 


Nearest Major Market: Albany

Job Segment: Business Analyst, Social Media, Call Center, Accounting, Technology, Finance, Marketing, Customer Service

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