Training Specialist
Glenmont, NY, US, 12077
Job Posting
As a Training Specialist at American National, you will be responsible for training and educating our field force via virtual and in-person meetings. You will use your advanced communication skills and insurance experience to facilitate training sessions and develop training content. The trainer’s role is to act as a primary support to the customers/target audience of a business area. The primary responsibilities of this position are to develop, monitor, evaluate, and record training activities and program effectiveness; develop and evaluate training and reference material; evaluate employee development in correlation with the training program/process; and provide recommendations for improvement. In this role, you will enjoy a supportive team and an in-office environment out of our Springfield, MO, or Albany, NY, locations.
What Will You Do?
- Develops and maintains training resources and materials, including organizing reference material, multimedia visual aids, e-learning, and other resources.
- Develops, directs, and instructs certification programs — entry level and advanced — to ensure team employees have the tools and knowledge to effectively handle their areas of work.
- Analyzes information gained during training (such assessments, routine feedback, surveys, performance, etc.) to detect potential program revisions, improvements, and individual training needs.
- Recommends improvements to processes, resources, or training and provides input as needed.
- Designs, develops, and maintains certain systems, such as SharePoint sites, that facilitate information for proper procedures and practices, quality guidelines, tracking of continuing education, and licensing, and providing useful links to work-related data.
- Coordinates trainings with other business areas and/or vendors as needed (ex. provides support for training events, conferences, seminars, system implementations, and/or connected business functions).
- Designs, develops, recommends, and implements training based on needs identified and communicated by management.
Qualifications
- Three years of training and development experience
- Knowledge of developing e-learning modules or experience with various training systems and software (PowerPoint, Camtasia, WebEx, Zoom)
Salary for this position can range from $67,938 for candidates who are minimally qualified through $84,922 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Nearest Major Market: Albany
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