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Claims Customer Service Representative

Springfield, MO, US, 65899


Customer Service Professionals:  Are you looking for a company that provides non-traditional work scheduling, comprehensive benefits that support healthy work-life balance, ongoing education assistance and provides a positive, supportive work environment?  American National is the place for you!


American National’s Claims Customer Service Team is seeking individuals, with or without insurance experience, who desire to provide an exceptional client experience and elevated service levels.  If you have a keen ability to relate well to others, naturally display empathy and enjoy having the ability to positively impact others in their time of need; Apply Today!


What makes us different from any other call center?  Let’s ask our representatives!


“There are several reasons why I enjoy my job.  It is a welcoming environment to work in with a customer-focused mentality.  I get a chance to help people through difficult situations and to shine a bit of light back in to their lives. The people I work with are very kind and helpful and everyone cares about each other’s well-being.  The company has solid values that I agree with and there are goals that we are constantly working towards.” ~ Leah, employee since 2011


“There are so many things I love about my job and my fellow co-workers!  The support and training from leadership is amazing. I have never asked a question and been turned away without an answer and explanation as where it came from and why we do it that way.   The option for a flexible schedule and making up hours is great. Needless to say I love my job, my co-workers and my leadership team”.  ~ Deena, employee since 2018


“The people here seem to respond completely to the positive environment put forth by the senior employees and supervisors. There is a sincere feeling of comradery and support for each other that is unlike anyplace else I have ever worked. I have never worked at a company that treats its employees like customers. Considering this company has been in business for over 100 years, it’s a business model other companies should strongly seek to emulate.  I honestly cannot imagine working anywhere better than here. To have supervisors who actively support job shadowing in other areas, and encourage their subordinates to move onward and upward when it obviously creates more work for them is astounding. I love knowing opportunities here are abundant.” ~ Liz, employee since 2018


If you are a motivated self-starter, with a passion for customer service, desiring a stable career within a company that provides opportunity to utilize your strengths and drives you to develop new skills; Join our team in making a difference!


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.




Nearest Major Market: Springfield

Job Segment: Customer Service Representative, Claims, Call Center Representative, Call Center, Customer Service, Insurance

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