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IT Support Technician

Springfield, MO, US, 65899




IT Support Technician

Are you an IT professional that is passionate about resolving technical issues? American National is looking for an IT Support Technician to join our team to provide expertise and top tier customer service to our clients. In this role you would handle the installation of client computer software products, the modification and repair of hardware, and the resolution of technical issues.


What Will You Do?

•    Offer high level desktop support in an enterprise environment
•    Obtain knowledge of Microsoft Operating Systems and Office configurations
•    Support physical and virtual PC hardware, software, and peripherals
•    Exercise policies and practices for service and asset management functions
•    Install software patches to all client device types
•    Provide basic knowledge of scripting and automated deployment methods


Required Skills

•    Associate degree in IT or a related field
•    Two or more years of experience in an IT desktop or a service management related field with a preference for those in a position with an emphasis on enhanced customer service and support
•    Inventory experience for hardware and software preferred
•    A+ certification preferred




Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays.   We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.


American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.  We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.  Learn more about our company, by following us on social media: LinkedInFacebookInstagram


American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, Former President and CEO.




Nearest Major Market: Springfield

Job Segment: Technical Support, Social Media, Bank, Banking, Technician, Technology, Marketing, Finance

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