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Manager of Agent Success

Springfield, MO, US, 65899




Job Posting

As our Manager of Agent Success in our Springfield office, you will bring your strong interpersonal and written communication skills to advocate for programs, policies, and tools to help our agents succeed in connecting with their communities and growing successful agencies. You will work with a wide variety of individuals, including external vendors, internal stakeholders, and our agency field force. To be successful in this role, you will bring a significant understanding of multi-channel marketing campaigns and platforms as well as a solid understanding of media planning and local marketing techniques. You will have a direct impact on the future of our business by advocating for and educating our Multiple Line Agents!


What Will You Do? 
•    Promotes the availability and use of marketing programs, platforms, and tools through various communication channels, presentations, webinars, email journeys, and other activities. 
•    Oversees the agent success function with Multiple Line Marketing. This responsibility includes, but is not limited to, assisting American National agents navigate various marketing platforms and activities to help them grow their business. 
•    Acts as a liaison between agents, Multiple Line Marketing and Agencies as a whole. 
•    Evaluates potential new programs, policies, platforms, and other activities to increase agent engagement and facilitate their success. 
•    Manages and measures various marketing platforms and services. 
•    Maintains and reports and agreed-upon metrics to measure the success of Marketing on-demand programs and platforms. 
•    Identifies opportunities to grow the team’s capabilities by addressing current needs and strategic planning for the future. 
•    Works to meet overall goals and KPIs around agent engagement. 
•    Acquires, develops, and retains high-performing talent. 
•    Helps establish and manage a budget for establishing and maintaining relevant tools and platforms. 


•    Bachelor's degree. 
•    Six years of experience.
•    Two years of management experience. 




Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays.   We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.


American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.  We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.  Learn more about our company, by following us on social media: LinkedInFacebookInstagram


American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, Former President and CEO.




Nearest Major Market: Springfield

Job Segment: Marketing Manager, Channel Marketing, Agent, Social Media, Banking, Marketing, Insurance, Finance

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