Senior Claims Specialist - Property

Springfield, MO, US, 65899




Job Posting


As a full-time Senior Claims Adjuster, you will primarily manage first party personal lines residential claims that are of moderate to higher level complexity, with no liability. To thrive in this role, you should have property claims handling and/or construction experience, estimating knowledge or the aptitude to learn, possess a sense of urgency, and place high importance on the client experience.  


What You’ll Do:
•    Conduct phone interviews and investigations to determine damages
•    Review loss notices and complex policy forms to determine proper coverage, contact clients, investigate the facts surrounding the loss, while complying and understanding compliance of Unfair Claims Settlement Practices Act, insurance laws, and regulations in all states assigned
•    Review and recognize complex issues that require presentation to management, in-house counsel, defense counsel, and internal committee
•    Establish and maintain proper reserves
•    Determine the appropriate method of inspection for loss
•    Assist in mentoring other claims representatives within the department, when applicable
•    Complete ongoing continuing education to maintain active adjuster license(s)
What You’ll Need:


•    Property claims handling experience
•    Currently hold an appropriate state adjuster license or obtain following date of hire (American National will incur fees associated / No out of pocket expenses) 
Not required but beneficial: 


•    Six+ years' property claims handling experience
•    Understand coverage(s), including debris removal, trees, shrubs, plants, housing code upgrades, and additional living expenses
•    Working knowledge of Xactimate or alike estimating programs
•    Understanding of statutes, case laws, and policy contracts




American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays.   We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.


American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.  We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.


American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.  Learn more about our company, by following us on social media: LinkedInFacebookInstagram


American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, Former President and CEO.




Nearest Major Market: Springfield

Job Segment: Adjuster, Claims, Social Media, Liability, Banking, Insurance, Marketing, Finance